Chicago-Delhi flight AI126 forced to turn back after 11 out of 12 lavatories become clogged, leaving passengers stranded
Mid-Air Emergency: Air India Flight Turns Back After Lavatory Crisis
BNH NETWORK
Chicago - In a rare mid-air disruption, an Air India flight from Chicago to Delhi was forced to return after 10 hours in the air due to a major lavatory malfunction. Flight AI126, carrying nearly 300 passengers, had crossed Greenland when the crew decided to turn back as 11 out of 12 lavatories became inoperative, making the long-haul journey untenable.
Technical Glitch or Maintenance Lapse?
The airline officially cited the issue as a “technical snag,” but industry experts suggest that it could have been a maintenance oversight. For a 14-hour journey, fully operational restrooms are a necessity, and such failures raise concerns about pre-flight inspections.
Passenger Response and Airline Measures
Upon landing at Chicago O’Hare International Airport, affected passengers were provided with accommodation, meal allowances, and the option of a full refund or free rescheduling. Air India issued a statement assuring customers that passenger comfort and safety remain a top priority.
Aircraft Grounded for Extensive Maintenance
Following the incident, the aircraft was grounded for two days for maintenance and deep cleaning. The airline has not yet disclosed the exact cause of the blockage but is expected to review its protocols to prevent similar occurrences in the future.
Operational Challenges in Long-Haul Flights
The incident highlights the operational complexities of ultra-long-haul flights, where any technical failure can lead to significant disruptions. Aviation experts emphasize the need for stringent pre-flight checks, especially for essential services like lavatories, which directly impact passenger experience.
Future Preventive Measures
With Air India undergoing modernization under the Tata Group, incidents like these serve as reminders of the need for improved aircraft maintenance and infrastructure. The airline is likely to revisit its servicing routines to prevent recurrence and ensure seamless long-haul operations.
